6-7 May 2020, The Grand, Brighton, UK

Rich Lallo: Head of digital marketing, Holland & Barrett

Head of digital marketing

Holland & Barrett

Rich Lallo: Head of digital marketing, Holland & Barrett

Head of digital marketing

Holland & Barrett

Biography

Rich specialises in the digital customer journey and wider CRM with broad experience across the retail, FMCG and retail sectors. Rich joined Holland and Barrett in 2016 and is a key stakeholder in their digital transformation. His team’s role is to deliver a seamless customer experience across all touchpoints, maximise the digital channel performance and develop a best in class customer loyalty programme. He has experience of working across European, Asian and US markets.

All sessions by Rich Lallo: Head of digital marketing, Holland & Barrett